Privacy policy

Last updated: September 22, 2026

ZAMGEAR operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ZAMGEAR is operated by Zam786786 LLC, doing business as ZAMGEAR, and is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, subscribe to marketing communications, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.
  • Marketing and communication information, including your email or SMS marketing preferences, subscription status, consent information, opt-in and opt-out activity, and information associated with marketing communications sent to you.
  • Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel and your past transactions.
  • Communications with us, including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information, including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, make a purchase, subscribe to email or SMS marketing, complete a form, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items you are interested in, send notifications related to your account, process purchases, returns, exchanges or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and create a customized shopping experience.
  • Marketing and Advertising. Subject to applicable law and any required consent, we may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS/text message, or postal mail. These communications may include information about products, special offers, discounts, promotional codes, limited-edition releases, new product launches, restocks, abandoned carts, and other ZAMGEAR promotions. We may also show you online advertisements for products or services on the Services or other websites, including based on items you previously purchased, viewed, or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.
  • Communicating with You. We use your personal information to provide customer support, respond to you, provide effective services, send transactional or service-related communications, and maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, participate in civil discovery, potential or actual litigation or other legal proceedings, and enforce or investigate potential violations of our terms or policies.

Email and SMS/Text Message Marketing

Email Marketing

If you voluntarily provide your email address and subscribe or otherwise opt in to ZAMGEAR marketing communications, we may use your email address to send you promotional emails.

These communications may include:

  • Special offers and discounts
  • Promotional codes
  • New product launches
  • Limited-edition releases
  • Early-access opportunities
  • Restock notifications
  • Product announcements
  • Abandoned-cart reminders
  • Other ZAMGEAR marketing communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in our marketing emails.

Unsubscribing from marketing emails does not prevent us from sending non-promotional or transactional communications when appropriate, such as order confirmations, shipping notifications, return or exchange communications, account notices, or responses to customer-service requests.

SMS/Text Message Marketing

If you voluntarily provide your mobile telephone number and expressly opt in to receive marketing text messages from ZAMGEAR, you consent to receive recurring automated marketing and promotional text messages from Zam786786 LLC d/b/a ZAMGEAR at the mobile telephone number you provided.

Messages may include:

  • Special offers and discounts
  • Promotional codes
  • New product launches
  • Limited-edition releases
  • Early-access opportunities
  • Restock notifications
  • Abandoned-cart reminders
  • Product announcements
  • Other ZAMGEAR promotional communications

Consent to receive marketing text messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP.

You may reply HELP for assistance.

After an opt-out request, you may receive a message confirming that you have been unsubscribed.

Opting out of marketing text messages does not necessarily prevent us from sending transactional or service-related messages where permitted by law and where separately authorized or necessary to provide a service you requested.

You represent that you are the subscriber or customary user of the mobile telephone number you provide and that you are authorized to consent to receive messages at that number.

If your mobile telephone number changes or is reassigned, you should opt out or notify ZAMGEAR before discontinuing use of that number.

We may use service providers to facilitate the delivery, processing, and management of email and SMS communications.

Personal information associated with these communications will be handled in accordance with this Privacy Policy and applicable law.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.

Such circumstances may include:

  • With Shopify, vendors, marketing communications providers, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, email or SMS delivery, fulfillment, and shipping.
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social-media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger, acquisition, restructuring, sale of assets, or bankruptcy.
  • To comply with applicable legal obligations, including responding to subpoenas, search warrants, court orders, or similar lawful requests.
  • To enforce applicable Terms of Service or policies and protect or defend the Services, our rights, and the rights of our customers or others.

Depending on where you reside, you may have a right to direct us not to share certain information about you for targeted advertising.

You can exercise applicable rights through our Data Sharing Opt-Out page:

https://zamgear.us/pages/data-sharing-opt-out

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside in order to provide and improve the Services for you.

In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify.

To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants and with Shopify.

In these circumstances, Shopify is responsible for the processing of your personal information, including responding to requests to exercise your rights over use of your personal information for these purposes.

To learn more about how Shopify uses your personal information and any rights you may have, you can review the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

Depending on where you live, you may exercise certain rights with respect to personal information processed by Shopify through the Shopify Privacy Portal:

https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites.

Information you provide on public or semi-public venues, including information you share on third-party social-networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms.

Our inclusion of such links does not, by itself, imply endorsement of the content on those platforms or their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell," as those terms are defined under applicable law, personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security."

In addition, information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, maintain appropriate records of marketing consent or opt-out requests, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.

These rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and request that we transfer it to a third party in certain circumstances and subject to applicable exceptions.
  • Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "sharing" of your personal information or processing of your personal information for purposes considered "targeted advertising" under applicable privacy laws.

You can exercise applicable opt-out rights here:

https://zamgear.us/pages/data-sharing-opt-out

If you visit our website with a recognized Global Privacy Control (GPC) opt-out preference signal enabled, depending on where you are, we may automatically treat the signal as an opt-out request for the device and browser you use to visit the website.

If we are able to associate the device sending the signal with a Shopify account, the opt-out request may also be applied to that account.

Other than legally recognized signals such as Global Privacy Control where applicable, we do not necessarily respond to other "Do Not Track" signals sent by browsers or devices.

Managing Communication Preferences

Email: You may unsubscribe from ZAMGEAR promotional emails at any time using the unsubscribe option included in our marketing emails.

SMS/Text: You may opt out of ZAMGEAR marketing text messages at any time by replying STOP. You may reply HELP for assistance.

If you opt out of promotional communications, we may still send non-promotional communications where appropriate, such as communications concerning your account, purchases, orders, shipping, returns, exchanges, or customer-service requests.

You may exercise applicable privacy rights where indicated on the Services or by contacting us using the contact information below.

To learn more about how Shopify uses personal information and the rights you may have concerning data processed by Shopify, visit:

https://privacy.shopify.com/en

We will not discriminate against you for exercising applicable privacy rights.

We may need to verify your identity before processing certain requests, as permitted or required under applicable law.

In accordance with applicable law, you may designate an authorized agent to make certain requests on your behalf. Before accepting such a request, we may require proof that you authorized the agent to act on your behalf, and we may need you to verify your identity directly with us.

We will respond to applicable requests within the time required by law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact information below.

Depending on where you live, you may have the right to appeal a decision concerning your privacy request or lodge a complaint with your local data-protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country in which you live.

If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent mechanisms issued by the relevant UK authority, as applicable, unless the information is transferred to a country determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide additional notice when required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or would like to exercise any rights available to you, you may contact us at:

Zam786786 LLC d/b/a ZAMGEAR

Email: info@zamgear.us
Phone/Text: 347-200-0081
Location: New York, United States
Website: https://zamgear.us